terms of service

Hotel Hof Hoyerswege GmbH

Wildeshauser Landstr.66

27777 Ganderkesee

Tel .: +49 (0) 4222-93100



Management: Veronika Schwager




1. scope

1.1 The following terms and conditions apply to contracts for the rental of hotel rooms for lodging and meeting and any service provided to the guest for other services provided by the hotel.

1.2 Other regulations are only valid if they have been agreed between the hotel and the guest.

2. formation of contract

2.1 The Hotel Accommodation Contract (Accommodation Agreement) is concluded by the guest an application to write (room reservation), which is accepted by the hotel. Acceptance is made by a confirmation of the room reservation.

The hotel is at liberty to confirm the room reservation in writing. / Confirmation of the room reservation in writing. / Confirmation of room reservation may be made verbally, in writing, by telephone or e-mail hotel.ganderkesee@gmail.com

2.2 If the room reservation through a third party for the guest, he is liable to the hotel together with the guest and severally liable for all obligations from the hotel assumption contract, if the hotel has a corresponding statement by the third party.

2.3 If the room reservation through a third party for the guest, he is liable to the hotel together with the guest and severally liable for all obligations from the hotel assumption contract, if the hotel has a corresponding statement by the third party.

2.4 The subletting of the rooms as well as their use for other than accommodation serving purposes, require the prior written consent of the hotel.

3. prices and services

3.1 The Hotel is obliged to have the booked rooms available according to these terms and conditions and to provide the agreed services.

3.2 The guest is obligated to pay the applicable or agreed for rooms provided and used by him in other services of the hotel prices. This also applies to the Guest’s request led to services and expenses of the hotel opposite Dritten.3.3 The agreed prices include applicable VAT.

3.4 The prices can be changed by the hotel if the guest subsequently change the number of rooms booked, the hotel’s services or the duration of the guests, and the hotel agrees.

3.5 Hotel invoices are payable immediately upon receipt without deduction.

The delay begins when the guest does not pay within 14 days after the due date and receipt of an invoice payment; this applies to a guest who is a consumer, has been only when especially these consequences in the bill. In case of default the hotel is entitled to charge consumers to charge default interest in the amount of 5 % above the base rate. In business the default interest rate is 80% above the base rate. The hotel reserves the right to claim higher damages. For every reminder after default occurs, the Hotel may charge a reminder fee of 5.00 EUR.

3.6 The hotel is entitled to demand when the contract or after a reasonable advance payment or security. The amount of the advance and its due date may be agreed in the contract. The hotel is also entitled to the Hotel accrued during the stay of the guest demands by issuing an interim invoice and to demand immediate payment.

3.7 The guest can only offset or reduce an uncontested or legally established claim against a claim by the hotel.

4. not used services, cancellation, resignation of the guest

4.1 The Hotel grants to the Guest each timely withdrawal. The following conditions apply:

– In case of withdrawal of the guest of the booking, the hotel is entitled to reasonable compensation.

– The hotel has a choice to the guest instead of a specifically calculated compensation to make a withdrawal fee claims. The withdrawal fee is 80% of the contractually agreed rate for lodging with or without breakfast.

The guest is free to prove that the hotel has no damage or the damage the hotel were lower than the required compensation package.

– If the Hotel calculates its actual losses, is the amount of compensation max. the amount of the contract price for the services to be provided by the hotel services less the value of any savings from the hotel expenses and what acquires the hotel by other use of the hotel services.

4.2 The above provisions on the compensation shall apply accordingly if the guest the booked room or the booked services without notify the hotel in time, does not take advantage.

4.3 The right to compensation lapses if the hotel has granted to the Guest Contract Option to withdraw within a certain period without further legal consequences from the contract, the hotel has no claim to compensation. The timeliness of the revocation by access to the hotel. Guest must declare the cancellation in writing.

5. withdrawal by the hotel

5.1 If the guest a free right of withdrawal under Clause was given 4.3 in accommodation contract, the hotel is also entitled to withdraw within the agreed period of the contract if inquiries by other guests to the reserved rooms and the guest unfortunately not definitively confirmed upon inquiry by the hotels ,

Hotel 5.2 If an agreed pursuant to Section 3.6 advance payment or security is not performed within a prescribed period, as is likewise entitled to rescind the contract.

5.3 The right of withdrawal from the contract for cause remains unaffected. It is particularly appropriate,

– Force majeure or other circumstances beyond the hotel is not the fulfillment of the contract;

. – Rooms are reserved with misleading or false information regarding material facts, such as, are posted regarding the identity of the guest or the purpose;

– The hotel has justified cause to believe that use of the hotel’s services might jeopardize the smooth operation, security or reputation of the hotel in public, without being attributable to the management or organization of the hotel;

– Unauthorized subletting accordance with Section 2.3 is present;

– A case of point 6.3 is present;

– The hotel has gained knowledge that the financial situation of the Guest has considerably worsened after conclusion of the contract, especially if the guest overdue receivables of the hotel does not compensate or not provide sufficient security and as a result payment claims of the Hotel appear to be endangered;

has provided the guest of his assets an application for commencement of insolvency proceedings, submitted an affidavit pursuant to § 807 Code of Civil Procedure, initiated extra-judicial settlement of debts forming method or suspended payments -;

– Insolvency proceedings over the assets of the Guest or the opening of the same lack of assets or otherwise rejected.

5.4 The Hotel is obliged to inform the Guest of the right of rescission informed immediately.

5.5 In the above cases of revocation does not claim the guest to compensation.

6. arrival and departure

6.1 The Guest is not entitled to be provided specific rooms unless the Hotel has confirmed the provision of specific rooms in writing.

6.2 Reserved rooms are available to the guest from 3 pm on the agreed day of arrival. The guest has no right to earlier availability.

6.3 Reserved rooms are available to the guest at the latest by 20:00 arrival available. Unless a later arrival time has been agreed, the hotel reserves the right to assign rooms booked after 8 pm otherwise, without the guest can claim any compensation.

6.4 on the agreed departure rooms are to provide the hotel evacuated at 11 am latest. The hotel may ask about the incurred to it thereby damage for the additional use of the room until 13pm.

The daily room rate charged, at 11:30 am will be charged 100% of the full accommodation price.

The guest is at liberty to show the hotel that it incurred no or much lesser damages.

7. liability

7.1 The hotel is liable in cases of intent or gross negligence in accordance with statutory provisions. For ordinary negligence, the hotel is only liable for injury to life, limb or health or because of breach of contract. The claim for damages for the negligent breach of essential contractual obligations is limited to the typical, foreseeable damage if there is no liability for injury to life, limb or health. the operator is liable to the same extent for the negligence of agents and representatives.

7.2 The provision of the preceding paragraph (8.1) covers damages in addition to performance, the damages instead of performance and the claim for wasted expenditure, regardless of the legal grounds, including liability for defects, delay or impossibility.

7.3 If the guest a parking space is made available, there is no obligation to monitor the hotel, unless this has been individually agreed in writing in a custody agreement.

7.4 Wake-up calls are carried out with the utmost care. Claims for damages, except in cases of gross negligence or willful intent.

7.5 Messages, mail and merchandise deliveries for guests are handled with care. The hotel will deliver, hold, and – on request – for a fee forward thereof and upon request as of found items. Claims for damages, except in cases of gross negligence or willful intent. The hotel is entitled to more than one month storage period to pass charging a reasonable fee the aforementioned objects to the local lost property office.

7.6 The limitation period for claims of the guest is subject to legal provisions.

8. final provisions

The law of the Federal Republic of Germany

Stand July 2016